Micki Oster

Dispute Resolutions Officer, Kahnawake Gaming Commission

Since 2009 Micki Oster has overseen an independent dispute resolution service for the Kahnawake Gaming Commission (KGC), working to advise the KGC and improve their relationship with players by ensuring the timely and fair handling of disputes with KGC-licensed operators, liaising between them, the KGC board and players. She previously headed the Sunny and Trident Entertainment online casino groups as general manager, the former of which operated one of the earliest internet casinos, Casino Fortune, which launched in January 1997. During her tenure Oster successfully nurtured the firms’ reputations as trusted, fair and player-focused.